Steve Ritchie is the current Chief Executive Officer of the Louisville-based Papa John’s (Nasdaq: PIZZA) company. He became the CEO of the company in January. Up to date, Steve Ritchie has contributed significantly to the strengths of the company.
Papa John’s International Inc. CEO Steve Ritchie, in a statement, admitted that the company still has a couple of tasks to accomplish to bring back the trust of its customers to the company. However, Steve Ritchie stated that the company is on its way to regaining its former status.
After a third-quarter earnings report, Steve Ritchie in a conference call pronounced that there are signs seen by the company management which manifests that the techniques aimed at improving Papa John’s seem to be useful to the company. Steve Ritchie said that they have a positive attitude towards the opportunities on wards.
On the call, Steve Ritchie said that advancement is attained and they took essential moves in the quarter. Steve Ritchie also added that they are still working more on the solutions to problems faced in the company.
Since crowned the CEO of the company in January, Steve Ritchie Papa John’s realized that the company’s measures to bring back its former brand and concentration on its workers’ attention seem to have positive result regarding customer satisfaction just as Ritchie expected.
Steve Ritchie said that some research companies reveals that its customers have started gaining a good trust in the company. This trust is as a result of intense series of operations “Voices” conducted by the company to achieve their set goals in September.
In a statement, Steve Ritchie said that they are happy with the fast measures the company undertook and the present achievements they have attained. Additionally, Steve Ritchie stated that the company’s decision made a while ago to reform its administrative panel will bring more care to its customers.
As per boardroominsiders.com, the new administrative panel formation led by Mike Nettles as the current executive vice president and chief operating and growth officer has included four more duties of the vice president. These duties consist of customer experience, menu strategy, innovation, and branding.
Steve Ritchie declared that he has a positive belief in the company’s performance, hence has enough confidence as they get into the fourth quarter.
Steve Ritchie (@stevemritchie) concluded that, despite the existence of the shortcomings, the company has started realizing the outcome the methods applied to improve the overall status of the company. The customers’ thoughts and feelings in North America, improvement of the company sales and continuous circulation of cash confirms the company’s acceleration in its goals.